General Privacy Statement

At Mentorix, we respect your privacy and are committed to protecting your personal information. This statement outlines how we collect, use, and safeguard your data as part of our leadership mentoring services provided in Singapore.

2026/03/03 Mentorix [email protected]

Definitions

This section defines key terms used in this privacy policy to ensure clarity and understanding.

Personal data refers to any information relating to an identified or identifiable individual.
Processing means any operation performed on personal data, including collection, storage, use, and deletion.
User means any individual who visits or interacts with Mentorix’s services and website.
Service refers to the leadership mentoring programs and related offerings provided by Mentorix.
Cookies are small files placed on your device to enhance user experience and collect anonymized site usage data.

Data Collection

Mentorix collects personal information in various ways to provide and improve our leadership mentoring services.

Data Provided by Users

Information that users may provide directly when engaging with Mentorix includes:

  • Full name and contact details for communication and enrollment purposes.
  • Professional background information to tailor mentoring programs effectively.
  • Payment information for registration and transaction processing.
  • Feedback and survey responses to enhance service quality.
  • Preferences for receiving communications and updates.
  • Any additional information voluntarily submitted via contact forms or correspondence.

Automatically Collected Data

Certain data is collected automatically when users access Mentorix’s website and services, including:

  • IP address to aid in security and analytics.
  • Browser type and version to optimize website compatibility.
  • Pages visited and interaction patterns to understand user engagement.
  • Device identifiers to improve the user experience.
  • Timestamp of access to maintain accurate records.
  • Cookies data used for functionality and performance evaluation.

Third-Party Data Sharing

Mentorix may share personal data with trusted third parties only to the extent necessary, such as:

  • Payment service providers to process transactions securely.
  • IT and cloud service partners to maintain platform operations.
  • Legal authorities if required by law or to protect rights.

Purposes of Data Use

Collected data is used solely to deliver and improve Mentorix’s leadership mentoring services, including:

  • Facilitation of enrollment and program participation.
  • Communication of relevant updates and schedules.
  • Payment processing and record keeping.
  • Improvement of user experience based on feedback.
  • Compliance with legal and regulatory obligations.
  • Marketing communications with explicit consent.
  • Security management and fraud prevention.
  • Analyzing service usage to refine offerings.

Legal Basis for Processing

Mentorix processes personal data under lawful grounds such as:

  • Performance of a contract with the user.
  • User’s explicit consent for specified purposes.
  • Compliance with legal obligations applicable in Singapore.
  • Legitimate interests pursued by Mentorix without overriding user rights.

Compliance with GDPR

Mentorix aligns its data processing activities with the principles of the General Data Protection Regulation where applicable.

  • Ensuring transparency in data handling practices.
  • Providing users access to their personal data upon request.
  • Facilitating corrections or deletions as appropriate.
  • Maintaining data security through technical and organizational measures.
  • Limiting data processing to specified and lawful purposes.
  • Respecting users’ rights to data portability and objection.

Cookies Policy

Mentorix uses cookies to enhance website functionality and analyze user interactions.

Cookie types include session cookies, persistent cookies, and third-party cookies providing analytical insights.

Cookies are categorized into necessary, performance, functionality, and marketing types.

Users can manage cookie preferences through their browser settings or via a cookie management tool on the Mentorix website.

For detailed cookie usage, visit our Cookie Policy section on mentorix.info.

Data Sharing Practices

Mentorix only shares personal data under controlled circumstances such as:

  • Providing data to contracted vendors for operational purposes.
  • Disclosures mandated by law or in response to lawful requests.
  • With user consent for third-party marketing or partnerships.
  • Transfers for security and fraud detection purposes.
  • Limited sharing with affiliates solely for service improvement.
  • Data anonymization before any broad sharing to protect identities.

International Data Transfers

When Mentorix transfers data outside Singapore, we ensure adequate safeguards to protect personal data in accordance with applicable laws.

These safeguards include contractual clauses, adherence to recognized frameworks, and assessing recipient country protections.

Data Retention

Mentorix retains personal data only as long as necessary to fulfill the purposes outlined or as required by law.

User account information is maintained for the duration of the user relationship and for a reasonable period thereafter for administrative purposes.

Communications with users are stored for reference and service quality assurance.

Access and activity logs are kept temporarily to support security and operational analysis.

Data is securely deleted once retention periods expire or upon user requests in compliance with legal obligations.

Data Security

Mentorix implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

  • Use of encryption protocols for data transmission and storage.
  • Regular security audits and vulnerability assessments.
  • Access controls and authentication mechanisms for staff.

User Rights

Users have specific rights concerning their personal data under applicable privacy laws, including:

  • The right to access and obtain a copy of their data.
  • The right to request correction of inaccurate or incomplete data.
  • The right to object to certain processing activities.
  • The right to request deletion of personal data when eligible.
  • The right to data portability, to receive their data in a structured format.
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.
  • The right to be informed of any data breaches impacting their information.

Privacy Rights Request

At Mentorix, you have the right to access, correct, or request deletion of your personal data. Submit your request at our office or through the provided contact channels.

[email protected]

We aim to respond to all data privacy requests within 30 days from the date of receipt.

Marketing Communications

You may receive marketing communications from Mentorix if you consent to receive such information. You can opt out anytime through the unsubscribe link in our emails or by contacting us directly.

To stop receiving promotional materials, click the unsubscribe link in any email or reach out to our customer support.

Privacy of Children

Mentorix does not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected such data, please contact us.

Third Party Links

Our website may contain links to third-party sites. Mentorix is not responsible for the privacy practices or content of those external websites.

Privacy Policy Changes

Mentorix may update this privacy policy periodically. Changes will be posted on our website with the effective date.